Complete Cover Group

3.5 out of 5 with 22 ratings

Complete Cover Group

Buy over the phone:
0844 409 7890

Overall Rating

3.5 / 5
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Rider Rating - 22 Reviews

Documentation
3.3 / 5
Customer Service
3.4 / 5
Ease of Purchase
4.1 / 5
Policy Features
3.9 / 5
Value for Money
3.9 / 5

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Why choose Complete Cover Group?

Complete Cover Group, a trading name of The A&A Group Limited, was launched in 2012 offering specialist insurance cover for Motorcycles.

Servicing customers from its UK call centre, Complete Cover strives to find the most competitive policies to suit its customers’ needs.

Wide range of products and customer service

With a comprehensive range of additional products and great after care service, customers know that they are getting a comprehensive service with Complete Cover.

Priding itself on its relationships with the UK’s leading Insurance companies, Complete Cover Group has built strong partnerships with the UK’s leading motorcycle insurers, enjoying considerable underwriting freedom.

That means you get competitive quotes and policies from Complete Cover Group and The Bike Insurer makes sure you get the cheapest prices around.

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Reviews

David
Overall rating
5/5
Very easy. Very easy.

Rider Rating

Documentation
5 / 5
Customer Service
5 / 5
Ease of Purchase
5 / 5
Policy Features
5 / 5
Value For Money
5 / 5
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3 months ago
Steven
Overall rating
1/5
I signed up this on a comparison website and got charged hidden fee after fee and further more to this miss a payment and get shafted for £30.00 fee please find someone... I signed up this on a comparison website and got charged hidden fee after fee and further more to this miss a payment and get shafted for £30.00 fee please find someone else to get insurance

Rider Rating

Documentation
1 / 5
Customer Service
1 / 5
Ease of Purchase
1 / 5
Policy Features
1 / 5
Value For Money
1 / 5
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4 months ago
Timothy
Overall rating
1.8/5
Having been insured with you for the past 2 years I got a new bike in July 2015 I called to change bike there was so much confusion within your staff it took a full 7... Having been insured with you for the past 2 years I got a new bike in July 2015 I called to change bike there was so much confusion within your staff it took a full 7 days to be coved having been told I was coved from day one it also took all of my lunch breaks over the days and a large cost to me in phone calls and I men a lot I will not be renewing with you next year and will not recommend you to any of my biking friends

Rider Rating

Documentation
2 / 5
Customer Service
1 / 5
Ease of Purchase
1 / 5
Policy Features
3 / 5
Value For Money
2 / 5
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4 months ago
Keltan
Overall rating
2.2/5
3 months after taking out cover I received a letter saying that I had not provided the correct documentation (even though I had done as they confirmed when I took the... 3 months after taking out cover I received a letter saying that I had not provided the correct documentation (even though I had done as they confirmed when I took the policy out) and that they would cancel the policy within 7 days, I received the letter with 2 days left. So I phone them up and they tell me I need to resend the documents and to call them back once I had done so. After numerous attempts to call them back (waiting on hold for 30 minutes only to be cut off) I gave up and they charged me fees for cancellation. It was at this point I called the organisation they are regulated by and they gave me a completely different number for the company which I rung and was surprised that this time the people I spoke to were extremely helpful (unlike the people I spoke to first who were rude and shouted at me down the phone) and refunded me the charges made on my account, this is the only good part of my experience and the only reason I got to speak to these people was because of the awful time I had dealing with the other half of their company. Terrible experience and I won't be taking out a policy with them again.

Rider Rating

Documentation
1 / 5
Customer Service
1 / 5
Ease of Purchase
3 / 5
Policy Features
3 / 5
Value For Money
3 / 5
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11 months ago
Christopher
Overall rating
5/5
great, quick, simple and cheap prices- cheers guys. great, quick, simple and cheap prices- cheers guys.

Rider Rating

Documentation
5 / 5
Customer Service
5 / 5
Ease of Purchase
5 / 5
Policy Features
5 / 5
Value For Money
5 / 5
Read Full Review ▾
1 year ago
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