Performance Direct Motorbike Insurance Broker Reviews

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0330 022 7850

Overall Rating

3.8 / 5
5 thumbs
4 thumbs
3 thumbs
2 thumbs
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Rider Rating - 23 Reviews

Documentation
4.3 / 5
Customer Service
4.3 / 5
Ease Of Purchase
4.5 / 5
Policy Features
4.4 / 5
Value For Money
4.4 / 5

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Performance Direct Insurance

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Why Choose Performance Direct Insurance?

Performance Direct Insurance is an independent, family owned insurance broker, that has been established since 1975.

Based in Romford, Essex with 150 staff, Performance Direct’s success is down to offering specialist insurance products at competitive prices.

The Performance Direct service

Performance Direct’s founding principles are based on providing a personal service, with an enthusiastic approach to customer support and great value rates on insurance.

At The Bike Insurer, we know that’s just what you want when purchasing motorcycle insurance and that’s why Performance Direct has been on our insurance comparison panel since 2007.

Insurance from Performance Direct can be obtained quickly and efficiently either through its online service or over the phone by speaking to one of their knowledgable, UK staff.

And Performance Direct is open seven days a week, 363 days a year with its claims service available 24 hours a day, seven days a week.

The company aims to provide the highest level of insurance cover at the lowest price at all times and has policies to suit the needs of all motorbike owners.

Any bike

Motorcycle insurance policies from Performance Direct can be tailored to riders’ exact needs, whether you own a classic or sports bike, moped or modified bike, scooter or quad bike.

If you are looking for a tailor-made policy offering UK cover, Performance Direct can provide it for you: whether you ride a sports bike, touring bike, scooter, classic bike, custom and cruiser bike, adventure sport bike, sports tourer, trials and enduro bike, quad bike, monkey bike or buggy.  There are Multi Bike schemes available, too.

Performance Direct is an expert on all types of UK motorcycle insurance and the company is staffed by genuine bike enthusiasts who will know exactly what you need, so you can trust your Performance Direct motorbike insurance policy.

Performance Direct motorbike insurance rider reviews

Are you more likely to buy something if existing customers have lots of nice things to say about a product?

Of course you are, and it works the other way too, which is exactly why we collect broker reviews and ratings from bikers that have compared motorcycle insurance quotes with The Bike Insurer.

You can see the reviews we collect here and they show exactly how Performance Direct policyholders rate their broker

We do this so that you can make a better informed decision about your next motorcycle insurance policy and broker and that’s also why you can compare all of the brokers on our panel based on ratings from policyholders through our broker comparison table.

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Reviews

Performance Direct Insurance

Customers who used The Bike Insurer to compare motorbike insurance gave Performance Direct Insurance a rating of 3.8 out of 5 from 23 reviews.

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Philip
Overall rating
4.4/5
Good service Good service

Rider Rating

Documentation
5 / 5
Customer Service
4 / 5
Ease Of Purchase
4 / 5
Policy Features
5 / 5
Value For Money
4 / 5
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3 months ago
Timothy
Overall rating
2/5
Unfortunately Performance Direct were dreadful, to cut a long story short they took the initial payment from me then increased the price. I had given them 100% correct... Unfortunately Performance Direct were dreadful, to cut a long story short they took the initial payment from me then increased the price. I had given them 100% correct details but they didn't pass them on to the underwriter. I asked them to honour the deal as it was their mistake and they refused. I asked them to refund my deposit instantly and they couldn't. But perhaps the worst part of the service was that I was actually stuck in a bike shop whilst trying to resolve this, it took nearly four hours to complete the transaction, nearly all of this time I was either in a phone queue or waiting for them to call me back and the calls never came! The only reason I took out the policy was because I had to be somewhere else and just couldn't afford to go through the process again. Incompetent and dishonourable.

Rider Rating

Documentation
3 / 5
Customer Service
1 / 5
Ease Of Purchase
1 / 5
Policy Features
3 / 5
Value For Money
2 / 5
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3 months ago
Eric
Overall rating
5/5

Rider Rating

Documentation
5 / 5
Customer Service
5 / 5
Ease Of Purchase
5 / 5
Policy Features
5 / 5
Value For Money
5 / 5
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3 months ago
Antony
Overall rating
1/5
If I could put 0/5 I would. Terrible service, still no refund, and charged £55 administration fee for a fault not my own. Avoid! If I could put 0/5 I would. Terrible service, still no refund, and charged £55 administration fee for a fault not my own. Avoid!

Rider Rating

Documentation
1 / 5
Customer Service
1 / 5
Ease Of Purchase
1 / 5
Policy Features
1 / 5
Value For Money
1 / 5
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5 months ago
Christopher
Overall rating
5/5

Rider Rating

Documentation
5 / 5
Customer Service
5 / 5
Ease Of Purchase
5 / 5
Policy Features
5 / 5
Value For Money
5 / 5
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8 months ago
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