Rampdale

3.8 out of 5 with 47 ratings

Rampdale

Buy over the phone:
0330 022 7850

Overall Rating

3.8 / 5
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Rider Rating - 47 Reviews

Documentation
4 / 5
Customer Service
3.7 / 5
Ease of Purchase
3.9 / 5
Policy Features
3.9 / 5
Value for Money
3.9 / 5

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Why choose Rampdale?

With over 22 years of experience in the bike insurance field, Rampdale know how to get you a great deal on your motorbike insurance.

Why is Rampdale on The Bike Insurer panel

Rampdale prides itself on being an insurance provider created by bikers for bikers, meaning that its friendly and experienced staff are happy to give helpful advice and answer any queries about insurance- but they could probably tell you a thing or two about bikes as well!

That’s why here at The Bike Insurer we’re more than happy to have Rampdale on our panel of the UK’s top brokers.

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Reviews

Robert
Overall rating
2.8/5
Rampdale receives good reviews on websites and that's why I chose them but I have to say that the customer service could be a lot better. Threatened policy cancellation... Rampdale receives good reviews on websites and that's why I chose them but I have to say that the customer service could be a lot better. Threatened policy cancellation because I didn't send licence details and cbt copy promptly and I had to go to the DVLA website to get them an access code. I would have thought they could access all this information themselves as my car insurance company does. Then when they didn't receive all the pages of the previous no claims document and I asked if they would mind calling my previous insurers I was told no I would have to get the full copy of the document to them within the week or I would face a policy cancellation. So if you have lots of spare time to deal with the paperwork yourself I'm sure it's fine but if you just want to pay and ride knowing your fully covered then you will have difficulties with Rampdale.

Rider Rating

Documentation
1 / 5
Customer Service
2 / 5
Ease of Purchase
3 / 5
Policy Features
4 / 5
Value For Money
4 / 5
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2 months ago
Stephen
Overall rating
2.8/5
The waiting time to get through is(on occasion) ABSOLUTELY ridiculous. 20 minutes is not an exception..and this would worry me in event of a claim.The background noise... The waiting time to get through is(on occasion) ABSOLUTELY ridiculous. 20 minutes is not an exception..and this would worry me in event of a claim.The background noise within the RAMPDALE offices is also sometimes deafening (with others dealing on phones) however the ladies themselves have in essence been helpful and knowledge if a little inconstant of information given. One lady helped me with the licence check at SWANSEA while another point blank refused... Life is I guess!

Rider Rating

Documentation
3 / 5
Customer Service
3 / 5
Ease of Purchase
4 / 5
Policy Features
2 / 5
Value For Money
2 / 5
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4 months ago
Daniel
Overall rating
3.2/5
Not had a problem at all, been with them for 6months. Not had a problem at all, been with them for 6months.

Rider Rating

Documentation
4 / 5
Customer Service
3 / 5
Ease of Purchase
3 / 5
Policy Features
3 / 5
Value For Money
3 / 5
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5 months ago
Christopher
Overall rating
5/5
Probably the best customer service I have ever dealt with. Can't be any happier Probably the best customer service I have ever dealt with. Can't be any happier

Rider Rating

Documentation
5 / 5
Customer Service
5 / 5
Ease of Purchase
5 / 5
Policy Features
5 / 5
Value For Money
5 / 5
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6 months ago
Hollie
Overall rating
2.6/5
Not helpful Not helpful

Rider Rating

Documentation
2 / 5
Customer Service
3 / 5
Ease of Purchase
3 / 5
Policy Features
2 / 5
Value For Money
3 / 5
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6 months ago
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