One Call Motorbike Insurance Broker Reviews

3.5 out of 5 with 10 ratings

One Call Motorbike Insurance Broker Reviews

Buy over the phone:
0330 022 7850

Overall Rating

3.5 / 5
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Rider Rating - 10 Reviews

Documentation
3 / 5
Customer Service
3.3 / 5
Ease Of Purchase
3.4 / 5
Policy Features
3.9 / 5
Value For Money
3.7 / 5

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Why Choose One Call Motorbike Insurance?

One Call has been helping UK riders insure their motorbikes for more than 20 years.

Whether you ride a scooter, moped, superbike or a cruiser, One Call should be able to help you find an insurance policy and quote that suits your needs.

And if that wasn’t enough, there’s also free breakdown membership for anyone who buys a policy from One Call and a 24-hour, seven days a week call centre to deal with your calls and enquiries.

One Call comprehensive insurance add-ons

With a comprehensive bike insurance policy, riders get a couple of added extras thrown in too, including:

  • European cover
  • No Claims Discount Guarantee
  • Legal Cover
  • Ride other bikes

It’s because of all those reasons that One Call is on The Bike Insurer panel.

You can see if One Call can help you save money on your next bike insurance policy when you compare quotes with The Bike Insurer.

One Call motorbike insurance rider reviews

Deciding on the right insurance can be tough because there are lots of choices out there.

Not only do you have to decide on what type of policy you want, you also have to pick the broker that suits your needs best.

And that’s why we collect real rider reviews and ratings, to make your decision a little easier to come by.

As you can see here, we have a collection of reviews and ratings for One Call Insurance that come straight from their policyholders.

We want you to use these reviews and ratings to get a better idea of what One Call Insurance are like to deal with as a rider so that you can make a more informed decision about your next motorcycle insurance policy.

And if you want to compare One Call Insurance to the other insurance brokers on The Bike Insurer panel, you can with our broker comparison table.

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Reviews

Overall rating
3/5
One Call
Simple and easy process, good value for money, thanks Simple and easy process, good value for money, thanks

Rider Rating

Documentation
0 / 5
Customer Service
0 / 5
Ease Of Purchase
0 / 5
Policy Features
0 / 5
Value For Money
0 / 5
Read Full Review ▾
4 weeks ago
Overall rating
2/5
One Call
I have a 125 CC HMC which I took my test on last year. It has been stored until this year and I was in the process of selling it but figured I should have insurance just... I have a 125 CC HMC which I took my test on last year. It has been stored until this year and I was in the process of selling it but figured I should have insurance just in case so I done my searching. One call came up with a reasonable £74.00 fully comp, cannot remember exact amount. Yep I will take that. Money goes from bank account
Email thank you for your inquiry we cannot progress as we need you to contact us. There is a cancellation fee for cancelling. Hmm don't remember cancelling so I contacted them "Why can you not progress?" "We do not know your bike licence plate number." O.k. how did they manage to give me a quote in the first place. Gave this to them. Am I insured now "Yes" cool. A week goes by a letter arrives thank you for your inquiry we cannot progress as we need you to contact us. There is a cancellation fee for cancelling. Hmm still don't remember cancelling. "What appears to be the problem now". "We do not have your driving licence details." Which I pass to them. Am I insured now? Yes. cool. "When will I have a copy of my policy?". "We emailed it to you." "Well I do not have a copy". Turns out it was being sent to the wrong email address. How does a company manage to email you information but cannot seem to be able to send your documents to the correct address.
The policy arrived. Wrong house number at this point I thought I cannot be a$@%d contacting them again.
I sold the bike this weekend. "I would like to cancel my policy!" "Why" etc. "We have a cancellation fee." Really I thought. "Yes that is £56.00 so as you had the policy for a month we will not be reimbursing you any money." So use them at your peril. Most companies have a cancellation policy not for 80% of the policy. With that the company director got on his horse and rode into the sunset shouting stand and deliver.

Rider Rating

Documentation
1 / 5
Customer Service
2 / 5
Ease Of Purchase
3 / 5
Policy Features
3 / 5
Value For Money
1 / 5
Read Full Review ▾
3 months ago
Overall rating
4/5
One Call
I had issues with the insurer and cancelled the policy. The insurer looks as tho you are dealing directly with them, however it transpired that they were a broker and I... I had issues with the insurer and cancelled the policy. The insurer looks as tho you are dealing directly with them, however it transpired that they were a broker and I had issues with their customer service and policy wording. I had issues with having to upload my licence details via a form on their website that were requested by them and which I considered not a very secure way of possible hacking my details. I have renewed insurance for decades and never previously had issues with an insurer. I would not use or recommend One Call Insurance to any of my associates or friends and it is unfortunate that I found their company on your website.

Rider Rating

Documentation
0 / 5
Customer Service
0 / 5
Ease Of Purchase
0 / 5
Policy Features
0 / 5
Value For Money
0 / 5
Read Full Review ▾
4 months ago
Overall rating
2.4/5
One Call

Rider Rating

Documentation
1 / 5
Customer Service
2 / 5
Ease Of Purchase
1 / 5
Policy Features
4 / 5
Value For Money
4 / 5
Read Full Review ▾
4 months ago
Overall rating
2/5
One Call
Worst company I have ever dealt with customer service no help company sells you insurance and the did'nt get the cover I purchased. You the have to pay them to listen to... Worst company I have ever dealt with customer service no help company sells you insurance and the did'nt get the cover I purchased. You the have to pay them to listen to telephone conversation to verify what cover you should have recieved then the look and anything else they can charge you for. When to talk to customer service there not interested. And it's a nightmare to upload your licence details and again customet service are no help at all. Will not be using them again

Rider Rating

Documentation
1 / 5
Customer Service
1 / 5
Ease Of Purchase
3 / 5
Policy Features
3 / 5
Value For Money
2 / 5
Read Full Review ▾
4 months ago
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